Commitment to Accessibility

At Cielo Banquet Hall, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to provide equal access to all of our users.

Conformance Status

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline best practices in design, content, and navigation to ensure accessibility for individuals with a wide range of disabilities.

Feedback and Assistance

We welcome your feedback on the accessibility of Cielo Banquet Hall’s website. If you experience any barriers while navigating our site or accessing information, please contact us:

Phone: (818) 504-8245
Email: book@cielovenue.com

We aim to respond to all accessibility-related inquiries within 2 business days.

Technical Information

Cielo Banquet Hall’s website is designed to be compatible with commonly used assistive technologies, including:

  • Screen reader software for users who are visually impaired
  • Voice recognition tools for users with limited mobility

Accessibility Features

Key accessibility features implemented on our website include:

  • Keyboard-only navigation capabilities
  • Text alternatives (alt text) for all non-text content
  • Accessibility menu to adjust visual settings for easier use

Limitations and Alternatives

Despite our best efforts, there may still be limitations in some parts of our website. Known limitations include:

  • Some interactive elements may not be fully compatible on mobile devices with assistive technologies.
    Recommendation: For full accessibility support, please use the desktop or laptop version of our site.

If you identify any issues not listed above, we encourage you to report them so we can address them promptly.

Enforcement Procedure

Cielo Banquet Hall ensures accessibility by:

  • Including accessibility in our mission and values
  • Incorporating accessibility practices into our web development and design process
  • Providing regular training to staff on accessibility best practices

Formal Complaints

If you are not satisfied with our response to an accessibility-related inquiry, you are entitled to escalate the matter to Cielo Banquet Hall management. We are committed to resolving accessibility issues within 10 business days.

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